Top 10 Best Online Dating Sites | ConsumerAffairs
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This is especially true about most online dating services, where customer service ranges from non-existent to downright hostile. In our survey of all the billing related concerns that were filed with the Better Business Bureau BBB in the last year against eHarmony, their customer service team showed uncommon care and patience with customer billing concerns, even when the problem was due to the member's negligence.
This was the case with one complaint where the member was demanding a refund because they didn't want to continue with the subscription that they'd already committed to.
And it definitely distinguishes eHarmony from the rest of the online dating world. They keep a record of everything you do on their site. As with many popular online social networks, eHarmony records and keeps all the information you share on their site. And it's all part of what you agree to in their terms and conditions when you sign up.
In their defense, eHarmony claims to use this information to improve their services or to contribute to studies or similar companies. They don't typically use this information on an individual basis but gather data from a huge number of online daters to look for trends and patterns.
So it's highly unlikely that the eHarmony team is looking at that one embarrassing photo you uploaded, but it remains a point of frustration for current and former eHarmony members.
They automatically renew your subscription. Of all complaints that former eHarmony members have, this one is by far the most common. It all comes from this one eHarmony policy: To avoid auto-renewal, this must be done 24 hours before expiration at the latest.
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And this is where things get dicey. In many BBB complaints, members claimed that they tried to disable the auto-renewal feature but were unable to. Sometimes they blamed technical issues. Other times, they blamed a lack of communication between them and customer service. And still other times, they had indeed turned off the auto-renewal feature but eHarmony had charged them anyway for another subscription.
Another sticking point in this area is eHarmony's installment-based payment plan. If you choose to use this plan instead of paying for it all up front, you will not be able to turn off the auto-renewal feature until you've made all your payments. If you are thinking of signing up for a paid subscription with eHarmony, we would strongly recommend two things. One, keep an eye on your subscription's expiration date.
Two, decide well in advance whether you are going to renew or not. Those people who forget when their subscription expires or try to disable the auto-renewal feature at the last minute usually end up having to jump through all kinds of hoops to get their money back.Canada's Geographic Challenge
They don't let you search on your own. You tell them your personality traits, and then they generate matches for you based on your input. They recommend that you lower your expectations in a match and settle for what they want to send your way. If you want to search for potential dates the way you would shop for a new sweater on Amazon, with full control over search criteria and the ability to filter search results, you probably want something like Zoosk, Match, or OKCupid.
Some members experience low numbers of matches. Sometimes there just isn't a good match for your personality and preferences on eHarmony. This could be because you are especially unique. It could also be because you live an area with fewer eHarmony members. Justin of Lakeport, California, had this to say on ConsumerAffairs. And among those who lived within a 'reasonable' distance, the majority had been inactive for more than a month.
If you live in one of these areas, you should take this factor into consideration before you sign on with eHarmony or any other online dating service. If you live in a highly populated area with average or better Internet usage and you still get slim pickings in the match department, you will likely be one of those unfortunate eHarmony members who are forced to play with their personality and preferences inputs in hopes of getting more matches.
Honestly speaking, this seems like the opposite of what eHarmony promises. Some members experience bad matches. It's in all their commercials and pretty much every page on their site.
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But sometimes that formula fails. Many eHarmony members have complained about getting served matches that range anywhere from "Really?
The matches I found Almost every week I could count about a dozen matches that lacked pictures, which indicated laziness or indifference. Others managed to show their faces but filled out less than half the questions. What good is that?
As for the rest, who had the sense to do the work, I saw little compatibility or matching interests on our profiles. Though the amounts and details of the scam vary from victim to victim, when it comes to romance scams, the con is almost always the same: The crook wants to get a besotted victim to wire money or provide access to a credit card. If the victim doesn't figure out the con after the first request for cash, the crook will keep milking the relationship for as much as he or she can get.
When the victim gets wise, the con artist gets scarce. To be sure, these scams aren't new.
But the increasing popularity of online dating gives them the perfect conditions to proliferate. There are no statistics saying just how common scammers are on dating sites. But individuals who frequent them say scams are pervasive.
Indeed, many sites warn their customers to beware. Let's leave the site: Online dating sites have the ability to monitor and boot members who exhibit problematic behavior or are perpetrating scams, so con artists want to quickly move their victims elsewhere. Beth Kipps, who has experimented with several dating sites, says the men who have attempted to con her almost always have a reason why they shouldn't continue to communicate via Match. Most commonly, the excuse is "My membership on this site is almost up.
That's important to the con artist, who'll want to troll the site again for future victims when done with you.
Do your fellow legitimate members a favor and be sure to report abusers. Budgyk, 56, doesn't suffer for a lack of confidence, but he also knows something is amiss when a model half his age just can't get enough of him. If a year-old model is contacting a year-old man, there's something wrong. They're also likely to target people with weight problems and those recovering from illnesses.
Any of these issues might make you a bit more anxious about your ability to find love and potentially more receptive to the con. The crook will then lavish you with attention and flattery.
The idea is to get you to suspend good sense and become enamored with someone you've known online for just a few weeks and have never met in person. Kipps has decided that another tip-off is photographs that show all the trappings of wealth -- exotic cars, mansions, pictures in romantic foreign settings.
Of course, real people sometimes have nice things and go to great places, but these visual cues are key to scammers who want to get your guard down for their future bid for cash. By fabricating an illusion of their own wealth, scammers may be able to convince you that you're simply "loaning" them money that, for some weird reason, they can't immediately access.
Where do the scammers get photos of themselves in these exotic locations and with these costly products? They troll other sites and steal other people's photos. Budgyk knows this from experience: A Nigerian scammer lifted photos from Budgyk's profile. He found out when he discovered his photos were on a romance scam site warning about the same Nigerian crook who had stolen his photos.
Morrison says she realizes that photos posted by her one-time suitor were also fakes.